Last updated: 4 December 2025
1. Who We Are
This Site is operated by Total Health Reboot (“Company,” “we,” “us,” “our”).
We respect your privacy and are committed to protecting your personal data. This Policy explains how we collect, use, store, and protect your information when you use our Site, programs and services.
2. Information We Collect
We may collect:
Information you provide directly:
- Name
- Email address
- Phone number (optional)
- Country/region
- Health-related information you voluntarily share in forms or during consult applications
- Payment-related details (processed via third-party providers; we do not store full payment card details)
Information collected automatically:
- IP address
- Browser type and version
- Device information
- Referring website
- Pages visited, time spent, clicks and scrolls
- General location data (country/region)
We may use cookies, pixels, and similar technologies to collect this data.
3. How We Use Your Information
We may use your information to:
- Provide and improve our Site, programs and services
- Respond to your inquiries and support requests
- Process payments and manage your purchases
- Send you emails, newsletters, free trainings, and marketing messages (you can unsubscribe at any time)
- Analyse Site usage and improve user experience
- Comply with legal obligations and protect our rights
We do not sell your personal information.
4. Legal Basis (for EU/UK users)
If you are in the EU/UK, we rely on the following legal bases:
- Performance of a contract (when you purchase or register for services)
- Consent (for newsletters and certain marketing)
- Legitimate interests (to improve our services and protect our Site)
- Legal obligations
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Improve Site performance and security
- Analyse traffic and usage
- Support marketing and retargeting (e.g., Meta/Facebook Pixel, Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the Site.
(If you need a separate Cookie Policy link, you can use a short version pointing back to this section.)
6. Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating the Site and delivering services, such as:
- Website hosting providers
- Email marketing and CRM platforms (e.g., GoHighLevel)
- Payment processors (e.g., Stripe, PayPal)
- Analytics and advertising partners (e.g., Google, Meta/Facebook)
These providers are only allowed to use your data to perform services on our behalf and must protect your data.
We may also disclose information if required by law, legal process, or to protect our rights or safety.
7. International Transfers
Our services may be operated from South Africa, Canada and other locations. Your information may be transferred and processed in countries outside your own, which may have different data protection laws.
We take reasonable steps to ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
8. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
You may request deletion of your personal data where applicable by law (see “Your Rights”).
9. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Correct or update inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at: [email protected]
10. Email Marketing & Unsubscribe
If you opt in to receive emails, newsletters or free trainings, we may send you marketing messages. You can unsubscribe at any time using the link at the bottom of our emails, or by contacting us.
11. Security
We use reasonable technical and organizational measures to protect your personal data. However, no system is fully secure. We cannot guarantee absolute security of your information.
12. Children’s Privacy
This Site is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
13. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
14. Contact
If you have questions about this Policy or your data, contact:[email protected]